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West Virginia FCU
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FAQs


How do I activate my debit card?

How do I activate my debit card?

It is now easy to activate and re-pin your debit card.  On all new issues and reissues there will be a sticker on the card with the toll free number.  To activate and set a PIN call 1-855-726-4885. Must call from a telephone number we have on file.  A member can still walk into a branch to activate a card and set pin number but you can no longer activate at an ATM as of 8/4/15.  If you receive an instant issue at branch, customer service will automatically activate and set pin.  If you experience any problems call 304-744-MYCU (6928).

Consumer Debit Card Activation Information needed:                                        

  • Last 4 of social security number
  • CV2 (3 digit value on back of card)
  • Date of birth

Business Debit Card Activation Information needed:

  • Last 4 of Tax ID
  • CV2 (3 digit value on back of card)
  • Zip code (on file)
 
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