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West Virginia FCU
West Virginia FCU
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FAQs

WVFCU FAQs

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Allied Bill Pay
Can I cancel or change a scheduled payment?
Yes you can review, change, or cancel a payment at any time before it is processed. Payments...    [Read More]
Can I be notified about a scheduled payment once it is paid?
You can set up "Reminders" and have the option to receive email...    [Read More]
Can I be notified about a scheduled payment?
You can set up "Reminders" on billers and have the option to receive...    [Read More]
Can I customize my reminders?
Yes, you can choose how many days before the due date you want to receive them,...    [Read More]
Can I get a copy of a payment I made through ePay?
This varies by the type of disbursement.  Check images are available online...    [Read More]
Can I schedule a bill to be paid on a weekend or holiday?
No.  In Bill Pay, only business days will show as available pay dates....    [Read More]
Can I stop, cancel or edit a payment?
To stop a payment before your deliver by date, sign into your Online Bill Pay...    [Read More]
Do I have to be enrolled for Home Banking to use Bill Pay?
Yes.  You must be enrolled for Internet Banking before you can use for...    [Read More]
Do you guarantee my bill will be paid on time?
Thanks to the CheckFree Guarantee, you can be assured that your payments are...    [Read More]
How do I change an automatic payment?
From the Payment Center, locate the Company or Person for who you want to create...    [Read More]
How do I set up reminders?
Click the "Reminders" button for the payee you want to set...    [Read More]
How do I stop getting reminders?
Click on the "Reminders" button for the payee you want to stop...    [Read More]
How does canceling an automatic payment (recurring payment) different then just canceling a payment?
To cancel automatic payments, also referred to as recurring payments, sign into...    [Read More]
How far in advance can I schedule a payment?
Payments can be set up as much as 365 days in advance. Recurring payments...    [Read More]
How fast are payments delivered?
When you schedule a payment, the payment calendar indicates the earliest available...    [Read More]
How long does it take for a company I am paying to receive payment?
If your payee accepts electronic payments, in most cases the payment is made...    [Read More]
How many days in advance do I have to set up a payment before the day I want my bill paid?
You will need to schedule your payment at least 1 business day before the payment...    [Read More]
How much does it cost?
Online Bill Pay is FREE.
How secure is Online Bill Pay?
Bill Pay uses several methods to ensure that your info is secure. SSL -...    [Read More]
How will I know if a payment is made electronically or by check?
We attempt to make all payments electronically, but some payees require paper...    [Read More]
How will I know if my bill was paid through ePay?
To see if payments have been paid, select the "Activity" tab.  You...    [Read More]
Is there a fee for Bill Pay?
No, not at this time.
What is the difference between an eBill automatic payment and recurring payment?
If you are receiving an electronic version of your paper statement in your Online...    [Read More]
What is the different payment types?
The payment type is determined automatically by our system.  One of the...    [Read More]
What kinds of bill payments are available?
One-time payment - The payment date you specify is the date the payment will...    [Read More]
Who can I make payments to?
You an make payments to virtually anyone using our Allied Bill Pay system. Exceptions...    [Read More]
Who can I pay with ePay?
You can pay almost anyone in the United States:  national bank card companies,...    [Read More]
Will I be able to see my payment history?
Yes, your payment history is available to view for up to 2 years.  You...    [Read More]

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